Opinions expressed by Entrepreneur contributors are their very own.
When the subject of synthetic intelligence (AI) comes up, it typically elicits different responses. Some individuals are excited by the chances, however others are cautious and skeptical.
AI is already getting used to unravel a variety of recent issues. From drugs to advertising and marketing to productiveness and past, AI is steadily advancing the standard of our lives.
However can AI make us happier? Let’s examine what the analysis says.
How “happiness tech” is growing worker happiness and the company backside line
Since 2006, Dr. Yano has been engaged on the idea of utilizing AI to measure a person’s happiness. Beneath his steerage, Hitachi developed particular badges for people to put on that monitor exercise patterns. The information from these badges is then measured in opposition to a person’s subjective reviews of happiness and goal knowledge factors like schedules and emails.
This mixture of information allowed for correct monitoring of actions, occasions and interactions that have been correlated with excessive ranges of happiness. Dr. Yano even went as far as to create an app that gives personalised “happiness suggestions” to the workers based mostly on the information collected. This app idea has been examined with greater than 4,000 folks in several environments.
Even now, there are a number of comparable apps out there for anybody to obtain. Which means that anybody can do that AI know-how.
Enhancing worker happiness helps companies, too. Using this AI know-how permits firms to trace what’s referred to as “psychological capital,” a phrase coined by professor Fred Luthans. Serving to staff enhance their scores not solely makes folks happier, but additionally considerably will increase productiveness and revenue for firms.
However what about utilizing AI to make us happier exterior of labor? Happiness applied sciences have their place in our private lives as nicely.
People want private connection to thrive. Can robots fill that void?
Throughout lockdown, the significance of human connection was closely underscored. On the identical time, the need of AI and associated applied sciences was additionally spotlighted. We’ve been counting on know-how to maintain the world working and maintain us linked to family and friends.
We additionally depend upon know-how to maintain us wholesome and completely happy. The truth is, with out “happiness applied sciences” like video chats, leisure, telehealth and on-line conferencing, we’d stay in a world that was extremely fragmented and extra psychologically troublesome to bear.
Are AI bots the way forward for connection? Ought to they be?
One facet of AI that has been essential to many individuals’s psychological well being throughout the pandemic is socialization. Chatbots and interactive robots have been capable of not less than partially meet our want for clever connection once we’re feeling lonely.
An instance of that is Mitsuku. Mitsuku is the world’s hottest English-language chatbot and has gained the coveted Loebner Prize (an annual Turing Take a look at competitors) 5 instances. It’s engagement-oriented and capable of maintain conversations that really feel fairly actual.
Its maker, Steve Worswick, says, “Mitsuku does not fake to have the ability to change an actual individual, however she’s at all times out there if anybody wants her, as a substitute of speaking to the 4 partitions.” This reveals an understanding of the AI bot’s utility.
One other instance of constructive human-AI interactions is the cute Cozmo robot. Cozmo is an AI-powered little robotic with a consistently evolving set of abilities and talents based mostly on human interactions. It will possibly acknowledge faces, study names and use facial expressions to convey totally different feelings. Once more, it just isn’t meant to interchange human interactions, however to complement them as wanted.
In these circumstances, the query stays whether or not or not folks ought to depend on know-how so fully for communication. There are positives and potential negatives to the thought of forging human-like connections with AI.
One apparent benefit is that these robots are at all times out there. They’re by no means sleeping, busy or in a nasty temper, to allow them to provide psychological assist for individuals who really feel alone. In the identical vein, synthetic intelligence can even monitor traits in an individual’s behaviors and speech patterns and notify family members in the event that they detect adjustments. AI relationships may also be useful for folks on the autism spectrum or these with speech difficulties. Robots by no means get impatient or offended, they usually by no means tire of answering questions or responding to speech observe.
AI is a double-edged sword, nevertheless. An excessive amount of reliance on AI avatars for social interplay can probably make an individual much less capable of join meaningfully with real-world folks. There’s a sure consolation and predictability to AI interactions. In some circumstances, this could harm an individual’s capability to deal with unpredictable and emotional human interactions.
Total, I consider that AI is a precious software for serving to folks keep linked. It even has an essential function to play in growing an individual’s happiness by providing human-like connections in instances of want.
Rising traits in AI know-how
One downside that the enterprise world has been engaged on for years is discovering a dependable, discreet method to analyze the day-to-day actions of staff to extend productiveness and engagement. Research clearly shows that happiness is correlated to higher efficiency, so this pattern of monitoring and enhancing worker happiness has gained reputation.
On the again of this pattern, AI is getting used for robotic course of automation (RPA) and content material intelligence. These new applied sciences permit extra freedom and alternatives for artistic problem-solving at work as a result of they take over most of the mundane, repetitive duties that people dislike.
Juniper Research estimates that these new tech traits will develop by about 400 % within the monetary sector, going from $200 million in 2018 to $1.2 billion in 2023. Clearly, RPA is a pattern that’s right here to remain.
AI is doing much more for the monetary sector, too. Clever data processing tech helps staff extra simply deal with knowledge circulate. Monetary establishments are additionally utilizing it to streamline routine processes like account opening, mortgage issuance, tech assist and knowledge evaluation. Such a substantial improve in effectivity goes a good distance in direction of boosting worker happiness, which lowers turnover charges and attracts prime expertise.
One other pattern of curiosity to the enterprise sector includes utilizing AI to determine essential details about staff. The fitting tech may also help administration pinpoint which staff are sturdy, modern management materials in addition to those that want enchancment or are a drag on the general workflow.
AI is right here to remain, and it has the potential to make us happier
Synthetic intelligence is rapidly turning into a vital part of our day-to-day lives. From Alexa and Siri to Mitsuku and Cozmo, the actual fact is that AI could make us happier, more healthy people.
From a enterprise standpoint, AI is already a key element of a long-term technique to make staff really feel happier and extra engaged at work. Whether or not via temper monitoring or just liberating people from repetitive duties, I consider we’ll see synthetic intelligence taking up a way more important function in companies within the close to future.
So, is AI making us happier? It seems to be that approach. As we proceed to discover the bounds of what synthetic intelligence can do for our society, AI applied sciences will proceed to enhance our happiness and high quality of life.